NotablePackages, wallets, and invoicesJune 2, 2026

Package purchases keep invoice links reliable

Public Offers package and gift-card purchases now keep Stripe invoice access available to the paying customer in email and the customer portal.

All studiosPhoto studiosVideo studiosPodcast studiosRecording studios

What changed

Paid public package checkouts now require recoverable Stripe customer and invoice records before wallet credit is issued.
Package and gift-card storefront invoices are persisted in the commerce invoice ledger so customer purchase emails and portal wallet cards can keep the same Stripe invoice link.
When Stripe has created an invoice but hosted invoice links are not ready yet, customer-facing surfaces show an invoice-preparing note instead of a broken action.
Gifted package and gift-card recipient emails and recipient portal cards stay invoice-free unless the recipient is also the paying customer.
Webhook replay and delayed invoice updates backfill the existing invoice record instead of issuing duplicate credit.

What changed

Why this matters

Studios can sell higher-value prepaid packages without losing the Stripe invoice trail.
Customers can reopen their package or gift-card invoice from the purchase email or customer portal without asking the studio to resend it.
Customer portal invoice access stays tied to the same buyer email and Stripe customer identity used at checkout.
Normal Spaces booking invoices remain on their existing booking invoice path while package invoices use the storefront ledger.