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NotableWallets and booking cancellationsJune 17, 2026

Package cancellation refunds restore hours correctly

Booking cancellations now restore prepaid package hours and gift-card balances before adding any separate money credit.

All studiosPlan-specific

What changed

What changed

  • Cancelled bookings that used prepaid hour packages now release the held hours back to the original package balance.
  • Gift-card and wallet credit holds are restored before StudioDock considers any new money credit.
  • Mixed wallet and card bookings only credit the externally paid remainder instead of duplicating the wallet-funded part.

What changed

Why this matters

  • Customers keep their package balances in the same units they bought.
  • Studios no longer need to manually clean up wallet money credits created from package-hour cancellations.