NotableClient communication and team operationsSeptember 20, 2026

Keep studio operational email branded and deliverable

Eligible studios now use their configured sender across operational customer and team email, with one automatic StudioDock fallback when needed.

All studiosPlan-specific

What changed

Booking confirmations and updates, reminders, package and membership messages, reactivation email, staff assignment notices and team invitations now use the configured sender for eligible studios. If that provider rejects the message, errors or times out, StudioDock retries once through its platform sender.

What changed

Why this matters

Customers and team members receive a more consistent studio-branded experience.
A temporary sender issue has one automatic StudioDock delivery fallback.
Action links, one-time codes, attachments and message content stay the same across attempts.
Staff access checks and restricted booking details remain tied to the current assignment.