NotableCustomer booking managementAugust 6, 2026
Self-service booking changes now protect the confirmed price
Moving a booking to a cheaper eligible time now preserves its confirmed total instead of automatically creating a refund or credit.
All studiosPhoto studiosVideo studiosPodcast studiosRecording studiosPlan-specific
What changed
What changed
- A customer moving an eligible booking to a cheaper time keeps the already-confirmed total; no refund or wallet credit is created automatically.
- A higher-priced change continues through the existing secure card-payment or eligible-credit flow.
What changed
Why this matters
- Studios can offer self-service rescheduling without turning price changes into an unintended discount or credit path.
- The booking’s tax totals, payment history, activity, availability reservation, and settlement records remain consistent.