Share customer contact details with assigned staff

What changed

What changed

Studio owners can turn on customer email and phone access for an individual team member. The permission is off by default and applies only to bookings where that team member has accepted an assigned service. Access ends when that service ends. Customers see a notice before submitting a booking that includes a staffed service.

What changed

Why this matters

• Team members can reach a customer while completing their accepted work.
• A manual assignment alone does not reveal customer contact details.
• Each permitted view is recorded without placing the revealed email address or phone number in the audit record.
• Contact-view audit records are retained for 90 days, and permission history is retained until 180 days after a team member is removed.